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Delivery Methods

1, about the goods

Due to lighting, monitor and other issues, the picture would be somewhat different from the object in some color deviation , it is okay.
All goods are measured manual measurement parameters, there may be small errors, all the dimensions is for reference only, specific to prevail in kind.
Faucetsinhome product is with high-pressure test pre-packaged, which ensure that no quality problems, it is normal that product is with occasionally water or the shower shake s with the voice, please do not worry about this.

2. Delivery Time
Generally speaking, it will takes 5 work days to deliver the goods, and will arrive in destination within 15 work days (which is determined by distance).

Please pay attention to sign for the parcels: If the parcel has any problems, please open it in front of the courier and check it. If the parcel does have problems, such as damage or lost, please indicate on the manifest and refuse to sign in. And contact us in time, so we can deal with return formalities in the fastest speed.

Faucets are all ready made products, so you can have your products within 15 business days, which depends on the shipping distance. Unless you have any special requirements for custom made goods.

Free shipping to get the order within 15 business days (from the day when you confirm the order)

Expedited shipping with $15 to get the order within 10 business days(from the day when you confirm the order)

if you can't track the tracking number online .Please feel free to contact us. and 1-2 delay will be allow since Express usually takes time to arrange delivery,Hope to get the understand.also if your personal reason to make the delay ,we will not send the reply.

3.Customer service
Disclaimer: ( Causes following of the damage of product should be paid to repair)
1) Damages caused by the improper use of the products or some improper maintenance made by yourself.
2) Damages caused by your inattention or mistake when you install the product.
3) Damages caused by the movement of the product after the installation.
4) Damages caused by placing the product in wrong positions. (For example, using household items as business items)
5) Damages caused by grains of sand or sewage.
6) Stains or electroplating anomaly made by wrong maintenance.
7) Damages caused by fire, earthquake, flood, lightning stroke or other natural disasters and damages caused by gas harm (For example: liquefied gas), salt injury and abnormal voltage or some other man made disasters.